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Galloway Cycle Works Logo

Servicing  •  Repairs  •  Suspension  •  Upgrades

Galloway Cycle Works specialise in all aspects of bicycle maintenance for all types of bikes.

We offer bicycle and e-bike servicing, suspension servicing and general repairs as well as component upgrades,

custom wheel builds and new bike set ups. 

All work is carried out by our professionally qualified Cytech master technician who is e-bike certified and Bosch Certified.

Bike collection & drop off service available at a time that suits you.

Mobile mechanic service for basic routine repairs.

Whether you need a small puncture repair on your child's bike, or a comprehensive service of your full suspension e-mountain bike, 

we've got you covered.

Cytech Accredited Workshop
Cytech master Technician
Cytech e-bike certified technician
bike mechanic servicing & repairs
Servcing & Repairs
Bike & E-Bike Servicing

Keeping your bike roadworthy, trail worthy and running smoothly is essential so regular maintenance is highly recommended. ​​

We offer 2 levels of bike servicing and a separate e-bike service:  ​

  • Basic service : £90 - for regular maintenance throughout the year. 

  • Full service : £160 - a comprehensive yearly service where the bike is full disassembled into its component parts, checked, cleaned and reassembled.​

  • E-Bike service : £30 - a comprehensive check of the electrical systems and motor including a full diagnostic report, firmware updates and calibration. This is available as a stand alone service for or as an addition to our Basic or Full service.

       

These can be tailored to suit you depending on the type of bike, how you use your bike and what you use your bike for. ​​

Full suspension bikes may require an additional rear pivot service. All options will be discussed when booking.

We will provide you with a service report and will always contact you if any components need changed or extra work is required.

• E-Bike Service •

We test and inspect all of the electrical components and the motor.  A full diagnostic check of the system, motor and battery is done and we update the system with newest firmware and software. If required, we can adjust the motor parameters to suit your riding style. Our mechanic is Cytech e-bike certified, Bosch certified and can service most popular e-bike intelligent systems including Bosch, Shimano and Fuzua. ​We also servce non intelligent systems however, ​​we will only work on e-bikes that comply with EN15194 safety standards and we do not service or fit aftermarket e-bike kits, modified e-bikes or unknown brands

 • Routine repairs •

Many of repairs and common jobs listed below can be carried out by our mobile repair service.  

​   • Puncture repair inc. new inner tube : £15 - £18

   • New brake cable inc. fitting : £15

   • New gear cable inc fitting and indexing : £18 - £24

   • Brake Bleed inc. brake fluid : £15 per brake

   • New Chain fitting : £12 (+ chain)  ​​

• Common Jobs •

• Drivetrain Cleaned on bike : £18 • Drivetrain service :  £40 • Bottom Bracket service / replacement : £20 (+ parts) • Dropper Post Fitting : £18  • Safety Check/ M-Check : £30 • Firmware/software Update : £12 (inc. in E-bike Service) ​• Battery test / winter storage : £24 (inc. in E-bike Service) • Tubeless tyre conversion : £30 (+ conversion kit) • Wheel hubs and free hub service : £18 - £40 • Rear suspension pivot strip : £30 - £45​

This is a list of jobs carried out during a basic and full service

Click for a list of jobs carried out during a basic and full service

List of tasks carried out in basic and full service bike service

 Please note these are guide prices.

Many of the common jobs are included in a full service.

​For a more accurate quote or for a job that is not listed above please get in touch. 

Suspension Servicing
Suspension Servicing

We service most of the leading makes and models of forks and shocks. Our workshop is fitted out with a shock fill machine, nitrogen station and all the bespoke tools required for servicing Fox, Rockshox, Cane Creek, Marzocchi, DVO and Ohlins suspension. 

Service intervals vary considerably depending on the manufacturer, but generally speaking, most of them recommend a full service is performed yearly and half service, known as an air can service for shocks or a lower leg service for forks, is carried out every 30-50 hours of riding.

mountain bike suspension fork

Forks

Full fork service -  from £65** 

Lower leg Service -  from £34** 

bicycle suspension rear shock

Shocks

Full shock service -  from £65** 

Air can Service -  from £34** 

We can help you with travel length change, damper upgrades and other set up changes you might want to make to your forks

**Seal and service kits vary considerably in price depending on the make and model. 

For an accurate quote, get in touch using either the form below or give us a call and tell us the make and model of fork or shock.

Collection service available within Zones 1 & 2. Or you can post it to us.

A discount is available when suspension is serviced along with a full bike service​.

 Cane Creek mountain bike servicing
Fox mountain bike suspension servicing
Rock Shox bike suspension servicing
Upgrades, Builds & New Bike Assembly
bike wheel builds and repairs
Custom Builds and New Bike Assembly

Custom Builds - Build a bike from your ideal component parts that's tailored to your specific needs, likes and preferences.​

Wheel Builds - Pick your ideal hubs and rims and we can build it to suit your weight and riding.​

New Bike Assembly - If you have bought a new bike or e-bike online and it is delivered in a box, we can assemble it for you, M-check it and give you a PDI report.

  • Bike supplied in a box (£40)

  • e-Bike supplied in a box (£55)

Upgrade your bikes components
Upgrade your ride

Fitting better components is a cost effective way of upgrading your bike.

​New brakes, drive train or wheels can make a big difference to your bikes performance.​

We can assist you with compatibility, supply and fitting of new parts.​

  • Tubeless Conversion  (£30 + conversion kit)

  • Bespoke Wheel Builds - £ POA

​​​​

Give us a call or fill out the enquiry form below to discuss any builds or upgrades you are considering. We love talking about bikes and are happy to discuss it.

How we work-Collection, Mobile and Drop off service

How we work

We know you want to ride in your free time and not spend your weekend or downtime taking your bike to a 9-5 bike shop.

At Galloway Cycle Works, we do things differently.

We are totally flexible in our working hours and can be available weekends, evenings and early mornings.

This means we can offer you a date and time slot that suits you.

Visiting the workshop is by appointment only.

To book your bike into our workshop, book a collection or a mobile repair you can contact us by phone, text, e-mail, WhatsApp

or 

use the booking enquiry form in our contact section

alternatively

book a time slot online by using the buttons below.

• We collect your bike or suspension from you and return it when it is ready.

• You drop your bike off at our workshop at a time that suits you.

• We come to your location and carry out a routine repair. eg puncture, broken cables, brake pads etc

• Get in touch by phone, text, e-mail, WhatsApp or by using the booking enquiry form below.

To secure your time slot for a collection or a mobile repair we require a £10 deposit.
This is paid once we have discussed what your bike needs and we have confirmed the slot.

Our collection zones cover large areas of the DG5, DG6, DG7 and DG8 postcodes

Collection is free a basic service, full service and suspension servicing.​

For all other collections and the mobile repair service a there is a minimum charge depending on your location. 

The charges are:-

  • Within Gatehouse of Fleet vicinity - free, no minimum charge

  • Zone 1 - £24 minimum charge

  • Zone 2 - £36 minimum charge

See the map for details of the coverage of each zone.

Collection and Mobile Repair Prices
Collection & Mobile Repairs Zones Gatehouse of Fleet and surrounding areas

Collection and Mobile Repairs Zones

Click to enlarge

Our Ethos

We will always be totally transparent about costs and will contact you if your bike needs more work or parts than expected.

We are never judgemental about your bike. All bikes get our undivided attention and the same first class level of service.

We will never let anything leave the workshop unless it is in the best condition possible, is safe to ride and meets our high standards.

We aim to be as environmental as possible. We use Green energy for our workshop and recycle as much as we can.

We use green products when we can and dispose of any waste responsibly.

We highly recommend using components that can be serviced and built to last as opposed to replaced as unfortunately some big brands don't make serviceable components.

Contact

Booking Enquiry Form

Bike Type
What does your bike require?

We will be in touch shortly to discuss your requirements and to arrange a convenient date and time for your Collection, Drop off or Mobile Repair.

Contact

Visits are by Appointment only

To arrange a collection, mobile repair or a visit to the workshop, please use the enquiry form or give us a call to discuss your requirements.

Alternately use the online booking buttons in the 'How we work' section above to book your appointment. 

Mobile :
Workshop Address
Gatehouse of Fleet,
Castle Douglas,
Dumfries & Galloway,
Scotland                  
bike tyre print
mountain bike tyre print
bike tread pattern
mountain bike tread

© 2025 Galloway Cycle Works Ltd.

 Registered Company  No. SC828192

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